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Customer case studies
- AkzoNobel
- AMS
- Barclaycard
- Bglobal
- Compass
- Ericsson
- Group 4 Securicor
- JCDecaux
- Kraft Foods Europe
- Novartis
- Schindler
- Solvay
- TomTom
- Vodafone
- Whirlpool
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Customer case studies

Working with the world's leading businesses means we have the depth of knowledge and expertise within our organisation to help you transform your global communications. Read about the experiences and challenges faced by other companies, and see how Vodafone Global Enterprise has been able to support them in achieving their business goals.

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By Industry	By business need	By product/solution

By Industry	By business need	By product/solution

AMS

Business need: As providers of smart metering solutions in New Zealand, AMS needed to ensure effective transmission of meter data to collection points.
The solution: Vodafone Global Enterprise developed a tailored service to ensure reliable data transmission without compromising other network traffic.

AkzoNobel

Business need: AkzoNobel needed a single global provider of mobile communications to help reduce costs, improve transparency and simplify management.
The solution: Vodafone Global Enterprise provides a single Master Service Agreement (MSA) that covers mobile communications for AkzoNobel in 47 countries.

Barclaycard

Business need: Barclaycard realised that it could improve its conversion rates with small business customers by communicating more.
The solution: Process Tracker, a managed service to increase customer satisfaction, improve management visibility and reduce calls from applicants.

Bglobal

Business need: Bglobal and Vodafone have developed a smart metering solution to help businesses reduce costs and carbon emissions.
The solution: By implementing this M2M technology in its UK base stations, Vodafone has saved at least £2 million annually on its energy bills.

CCV

Business need: A leading European provider in electronic payment transaction, CCV needed reliable and cost-effective.
The solution: Vodafone worked with CCV to find the right M2M solutions for their business.

Compass

Business need: To review the solutions available from other potential mobility partners.
The solution: Selected Vodafone Global Enterprise as its supplier of mobile voice and data communications.

Ctrack/Digicore

Business need: As a ‘track and trace’ systems provider Ctrack/Digicore M2M services are business critical.
The solution: Vodafone provides M2M connectivity across many European countries.

Ericsson

Business need: Ericsson IPX, a leading mobile aggregator, needed a partner to handle the delivery of application to person (A2P) SMS messages in Italy for its enterprise customers.
The solution: Vodafone has developed a server that quickly and reliably handles SMS message delivery for Ericsson IPX with flexible customisation and reporting capabilities.

Group 4 Securicor

Business need: G4S Cash Solutions needed to lower communications costs and develop new offerings to strengthen its position as an innovative solutions provider.
The solution: Vodafone designed a secure SMS service to receive safe opening codes, M2M SIMs to manage Just-in-Time cash logistics and an IP VPN to connect G4S staff.

JCDecaux

Business need: JCDecaux needed to extend mobile email to more people in its UK business in the most cost effective way.
The solution: Vodafone Global Enterprise has provided Mail for Exchange on a Nokia device, helping JCDecaux to control costs and increase the use of mobile email.

Kraft Foods Europe

Business need: Following its acquisition of Cadbury, Kraft Foods consolidated its mobile communications with a single supplier, providing a consistent user experience.
The solution: Kraft Foods Europe selected Vodafone Global Enterprise to provide voice and data services to its employees in 12 European countries.

Novartis

Business need: Distributing medicines in developing countries presents a difficult task, often with no visibility of stock levels once the drugs are in the field.
The solution: The central project team manages communication with the health facilities via text messages using the existing personal mobile phones of the local health workers.

Schindler

Business need: Schindler wanted a mobile communications partner that could provide a consistent global service, with centralised management capabilities.
The solution: With a single point of contact at Vodafone Global Enterprise, management of Schindler's mobile communications is simpler and more effective.

Solvay

Business need: Solvay needed to accommodate growth, increasing complexity and keep cost under control.
The solution: Vodafone Global Enterprise provided a centralised contract for voice and mobile email across 14 countries.

Taxameter Centrale

Business need: The ability to manage public parking areas remotely.
The solution: Vodafone provides connectivity solutions for Taxameter Centrale’s specialised requests.

Technocon

Business need: Technocon need to provide security services across its range of services.
The solution: Vodafone provides M2M solutions for Technocon’s services in fleet management, car security and alarms.

TomTom

Business need: TomTom needed to be able to offer the best consumer experience and a seamless integration of the services with their device.
The solution: Vodafone’s flexibility, centralised customer service and broad international coverage have enabled TomTom to transform its business.

Vodafone

Business need: Despite floods and bad weather at Vodafone HQ over the last few years, services had to be maintained and deadlines met.
The solution: Mobile and flexible working enabled us to limit disruption, and helped sales and product teams achieve 100% business continuity in times of crisis.

Whirlpool

Business need: Whirlpool wanted to centralise its mobile communications across Europe to deliver cost efficiencies and provide a consistent service.
The solution: A Master Service Agreement (MSA) with Vodafone Global Enterprise has enabled Whirlpool to drive down costs and improve transparency.

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