Business need

GE Capital Solutions has chosen Vodafone Global Enterprise as its main provider of mobile services. This means each GE business is able to select the most suitable mobile solutions for its particular needs. In Europe, many staff work out of the office for a high proportion of the time. The company needed to find the right mobile tools to improve the productivity of these employees, and allow them to work effectively wherever they might be.

The solution

A survey of GE's European workforce showed that those using a PDA or BlackBerry® were saving an hour or more a day. They named their top communication needs as answering emails and staying in touch with the office. As a result, BlackBerry® from Vodafone was provided to sales teams in the UK and across Europe, improving productivity, enhancing relations between GE and its customers and encouraging a positive work-life balance.

Key customer benefits

• By surveying GE's European workforce, Vodafone was able to determine the benefits of using BlackBerry®.
• GE sales teams are saving an hour or more a day with the BlackBerry® from Vodafone.
• As a result, GE has significantly boosted productivity and improved responsiveness to customers.

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