Vodafone Device Manager

Manage your global mobile fleet easily and effectively

Device Manager is a sophisticated online service for global businesses who need to fully understand, manage and control the mobile devices they have, ensuring that they are secure and conform to corporate policies.

At a glance

Device Manager provides a cost effective solution that enables your IT department to:

• Remotely manage your mobile devices over the air (OTA)
• Audit device contents
• Keep the device up to date
• Install new applications or remove unwanted programmes
• Configure email accounts
• Lock the device remotely and erase all user data if it is lost or stolen
• Secure devices with local password protection and data encryption on the device
• Set Corporate policies

Carrier and manufacturer independent, Device Manager operates on all Vodafone networks and supports most mobile devices using Windows Mobile® 5 and 6, Symbian (including Nokia Series 60 and above) and Palm software platforms.

What can this product do for you?

Device Manager gives you complete central control of your device fleet. It allows you to:

• Reduce the cost and complexity of managing your mobile devices
• Monitor all your mobile devices 24/7
• Install software and applications remotely to thousands of users within minutes anywhere in the world
• Query devices over the air and effectively diagnose and resolve issues
• Ensure all devices are totally secure and that only the latest software and applications are used

How it works

A text message is sent by your IT help desk to the mobile device to download the client software. After the download you have complete control of the device. Your IT help desk will have secure online access to the Device Manager portal where they can view, interrogate and remotely control each of your organisation's mobile devices. There are different support roles on the portal, allowing various levels of access to different users within the support team.

No additional hardware or software is required. Vodafone simply installs client software on the mobile device over the air so it can then be monitored and controlled remotely by your own IT help desk. You simply pay a small fee per user per month.
If your employees experience an issue on their mobile device, Device Manager enables you to query the device over the air and effectively diagnose and resolve issues.

You can enable or disable phone functions such as cameras and Bluetooth according to your company policies.

If a mobile device containing confidential information is misplaced, it can be remotely locked anywhere in the world at any time of the day. If the device is lost, the contents can be completely erased.

You will also be able to take the settings from one device and deploy to another or create a standard application suite for similar devices and deploy it simultaneously to thousands of users within minutes.

Technical requirements

Device Manager is hosted in a secure environment in Germany. Our system is network agnostic and designed to be used over any network footprint for deployment.