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Master Services Agreement

Single signature for global services

It is now possible to harmonise your global communications contracts with a single signature. Our Master Services Agreement (MSA) means an end to country-by-country negotiation and saves your business time and money. Specific highlights include:

  • Standard terms and conditions for your global voice and data telecommunications services
  • Inclusion of specific global solutions such as Spend Manager, Invoice Manager, Vodafone Applications ServiceĀ 
  • Global Benchmarking

Once signed, the MSA allows any Company in your organisation to order from a Vodafone Group Company in that territory.

The MSA is the ideal foundation on which to build a more streamlined global communications infrastructure. It is currently available across these 28 countries:

  • Albania
  • Australia
  • Belgium
  • Czech Republic
  • Denmark
  • Egypt
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Italy
  • Japan
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Portugal
  • Romania
  • Singapore
  • South Africa
  • Spain
  • Sri Lanka
  • Switzerland
  • Turkey
  • United Kingdom

Where we operate

Providing communications globally